From The Blog

Case Study: Team communication and consulting skills

A dynamic digital commerce consultancy with operations in multiple geographies is challenged with rapid growth and change as well as time zone and...

A dynamic digital commerce consultancy with operations in multiple geographies is challenged with rapid growth and change as well as time zone and cultural diversity in a fast paced sector.  Teamwork across countries and improved consulting skills are critical to on-going success.

Our client, the Chief Operating Officer, wants to develop his software engineers and global teams to meet the challenges of the growing business and to build the capabilities of his key people.

We worked with the leadership team across countries to increase their communication and inter-personal skills to improve the working relationships inter-team as well as with clients.  We advised on some key interventions and how best to build their capabilities.  The initial team sessions have been very well received and are expected to be rolled out across the organisation.

Feedback from the pilot has been nothing less than stellar

I thought it was a very valuable day – Firstly, I find it helpful to be forced to acknowledge and/or confront our own attitudes and approaches to life. It’s amazingly easy to never think about how we approach problems ourselves, and therefore we often don’t see the traps we may frequently walk into.”

 Secondly, it encourages us all to think a bit more about our communication with others and to realise that what works for us may not work for the people we’re speaking to.”

Tags: 


No comments yet.

Leave a Reply

Testimonials

Loading Quotes...